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Terms & Conditions

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Please feel free to contact us with any questions, suggestions or concerns.

Our company is based out of Pepperell, Massachusetts and Bradford, Pennsylvania, USA.

All payments are posted in USD (US Dollars).

We currently have manufacturing reps in 10 States throughout the US  (WA, CA, NV, MN, MI, OH, PA, NY, MA, and NJ). Since we have a presence in those locations we are required to collect sales tax. If you or your company are tax exempt, our accountants require a copy of the tax exemption certificate, in order to omit the tax from orders. The shopping cart will indicate if you are in a taxable State. Pepperell.com will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.